Privacy policy

This Privacy Policy describes how Chi Herbal Australia Pty Ltd (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. This may include sharing some information to third party apps which are used to help with smooth processing of orders. Your information will never be sold or given out to others.

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. 

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us or by mail using the details provided below:

P.O Box 526, Glen Waverley VIC 3150, Australia